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  • Hedberg Library (HL): How to use the Audiovisual (AV) Technology in Hedberg Library (HL) 138
    Answer: Note: This room underwent a technology upgrade in June 2018. If you haven't used the room since then, please read these instructions to familiarize yourself ...
  • Network Access and Device Registration: How do I access VPN?
    Answer: Use the links to attachments below for instructions on how to connect to VPN from either a Mac or PC. Installing the Palo Alto VPN Global ...
  • Library Resources: How do I search for a specific item in the library catalog?
    Answer: All physical and electronic items owned by the Hedberg Library are searchable through our catalog, powered by OCLC's WorldCat. Finding a physical item the Carthage library ...
  • Library Resources: What is Carthage College's policy regarding media copyright?
    Answer: Carthage Policy on Media Dubbing and Standard Conversion The following was extracted (used by permission) from a University of Illinois web page (http://www.atlas.uiuc.edu/AVServices/G-70/dup.html) The page is no longer active, ...
  • Printing/Copying/Scanning/Faxing: How do I prepare a mailing for the mailroom in Lentz Hall?
    Answer: Please refer to the Lentz Mailroom page on the Carthage College website for futher information: http://www.carthage.edu/library/about/mailroom-services/ Bulk Mailing Instructions Non-profit/bulk mailing indica: 200 pieces or more/flaps down. Exact piece count. NO ...
  • General Classroom Instructions: How do I create a reservation for media equipment?
    Answer: Visit http://www.carthage.edu/library/reserving-media-equipment and read the instructions. Fill out the form at the "Equipment Reservation Request Form" link. Ensure that you give at least two full ...
  • Passwords and Security: Can I recover lost passwords?
    Answer: If you’ve forgotten a password or don’t know it, here’s what you need to do: Carthage User ID and Password This username and password is ...
  • Portal (my.carthage): How do I log in to the Portal (my.carthage)?
    Answer: The my.carthage portal can be accessed from the Carthage College website with the "Tools" drop-down menu in the upper right of the website. You may ...
  • Portal (my.carthage): How do I register for classes via the Portal?
    Answer: Logging In Type: “my.carthage.edu” in the address line. Enter your Carthage user name (first initial, last name in lower case; type in the digit following your name if ...
  • Printing/Copying/Scanning/Faxing: How do I set a default printer in the Windows OS?
    Answer: You can change your default printer – which is the one that your document will print to if you don't specify another one. In Windows, ...
  • Room Scheduler (Ad Astra): How do I view rooms in the Ad Astra calendar?
    Answer: Access Ad Astra through this webpage: https://astra.carthage.edu/.  To display the schedule (availability) for a specific room on the calendar, Click the “Calendars” tab. Click the “Scheduling Grid” link. Click ...
  • Software: How do I obtain a serial number and license for Adobe software?
    Answer: Serial numbers for licensed Adobe products are available to Carthage staff and faculty. Every license of Adobe products requires a purchase request through the Library and ...
  • Software: Can I get help with ArcGIS software?
    Answer: ArcGIS Desktop system help: Open either ArcMap or ArcCatalog, and then click the “Help” menu. ArcGIS Resource Center: http://resources.arcgis.com/content/arcgisdesktop/10.0/about (Forums, Knowledge Base) ArcGIS tutorials/ArcTutor: “ArcGIS Help -> ...
  • Library Resources: What is the process for sending my Master's thesis to the bindery?
    Answer: Education Department Master’s Theses Hedberg Library will send your Education Department Master’s Thesis to be bound. A “Master’s Thesis Binding Form” will be completed by the requester. ...
  • Instructional Technology: How do I use GoToMeeting?
    Answer: GoToMeeting is an online meeting solution through which Carthage subscribes. Set up the Account Go to www.gotomeeting.com. Click on "Host a Meeting" at the top of the page. You ...
  • Circulation: Can I see what I have checked out from Hedberg Library?
    Answer: Use the My Library Account function in the Hedberg Library catalog to: See what items you have checked out. Check the due dates of items you have ...
  • Circulation: What are the due dates for the items I have checked out from Hedberg Library?
    Answer: Use the My Library Account function in the Hedberg Library catalog to: See what items you have checked out. Check the due dates of items you have ...
  • Instructional Technology: How do I add a non-roster member to my Schoology course?
    Answer: You may request an addition of a non-roster faculty, staff, or student to your course in Schoology. This is a process done by hand, so ...
  • Library Resources: How do I use Google Scholar for research at Carthage?
    Answer: You can access Google Scholar in the list of “All electronic resources” on the Research Resources page of the Hedberg Library’s website (http://libguides.carthage.edu/az.php?a=g). Scroll down ...
  • Library Resources: How do I find DVDs/BluRays in the library catalog?
    Answer: If you want to watch a favorite movie, or something related to a class, Carthage’s Hedberg Library might have it on DVD, or possibly BluRay. ...

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