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  • Software: Force Older Versions of Symantec to Update Silently
    Answer: Older versions of Symantec Endpoint Protection (SEP) for Mac (i.e. versions <12.1.x) have a pesky habit of running LiveUpdate sessions in the foreground . If ...
  • Google Drive: How do I set up Google Backup and Sync?
    Answer: Google Backup and Sync is a downloadable application that allows you to upload and store files from any folder on your computing device in the ...
  • Email and Google: How do I prepare to use Google Hangouts in my classroom?
    Answer:   Getting ready to Hangout (on Google)   Posted by Bruce Metzler and Richard LaHue   Google Hangouts is a communications platform that allows users to participate in text chats, ...
  • Google Drive: How do I remove myself from a Shared Drive?
    Answer: Your ability to remove yourself from a Shared Drive in Google is determined by the amount of access the creator of that drive gave you. ...
  • Internet, Networking, and Telephone: How do I connect to the S: drive via VPN (Windows 10)?
    Answer: The College's shared drives (S: drive) are housed on-campus and are only accessible when you are on-campus or connected via VPN.  When connected via VPN ...
  • Windows OS: How do I change the default applications for computing processes in Windows OS?
    Answer: If you are having trouble opening pdfs, your application assigned as the default app to open pdfs may be set to a program you no ...
  • Instructional Technology: How do I use polling software in the classroom for quick feedback?
    Answer: Engaging your students with live polling software is a great way to get instant feedback to a question. Poll Everywhere is an easy-to-use classroom audience ...
  • David Straz Science Center (DSC): How do I use the Instructional Technology in David Straz Science Center (DSC) 163, the
    Answer: Screen 1Up Screen 2 Up Projector 1BLANK Swipe Left/Right Between Pages Lectern ContentInput 2 Lectern ContentInput 3 Enter VOIPCall Screen 1Down Screen 2Down Projector 2BLANK Projector 1ON/OFF Projector 2ON/OFF   Lectern Content Input 1 Screen 2 BLANK Swipe forSources       Touch Panel ...
  • Media and Audio Visual: How do I fix a recorded video presented upside-down?
    Answer: Sometimes when video is recorded on an iPad or iPhone, and uploaded to a PC, the video is presented upside-down. If you have QuickTime Player on ...
  • Email and Google: What is Voice Typing?
    Answer: There is a feature in Google Docs called “Voice Typing.” When you are logged in to your Google account, open a document in Google Docs. ...
  • Passwords and Security: macOS Security
    Answer: For macOS computers (MacBooks, MacBook Airs, MacBook Pros, and iMacs), we’ll go over the following kinds of security in detail: access management, device security, and ...
  • Windows OS: How do I use BitLocker to encrypt my computer's drives?
    Answer: Windows machines offer a data encryption feature to encrypt computer drives and removable storage drives. On your Windows 8.1 machine, the encryption feature is called ...
  • Media & Classroom Technology: TLEs: Getting Started with your Mac
    Answer: The following is the web version of the presentation given to new TLEs on August 22nd, 2016. Table of Contents What's On Each Computer? Email Password Formula Logging into ...
  • Instructional Technology: Installing Natural Reader Text to Speech Application
    Answer: For other how-to and videos, please visit the “How to” section on the Natural Reader website: https://www.naturalreaders.com/howto.html.   Navigate to naturalreaders.com in your browser. If you ...
  • Room Scheduler (Ad Astra): How do I use Astra Assist?
    Answer: Installing Astra Assist Astra Assist is a simpler Ad Astra interface for basic room availability viewing and creating simple room requests. 1. Click on this link to begin ...
  • Passwords and Security: Android Security
    Answer: For Android devices, we’ll go over the following kinds of security in detail: physical security of the device, security of the device’s data, and access ...
  • Microsoft Office: How do I request and download Office 365?
    Answer: Carthage faculty, staff, and students may register for an Office 365 ProPlus account for free through the College. Visit https://products.office.com/en-ca/student/office-in-education, scroll down to the orange banner where ...
  • Mac OS: Printing to PaperCut with a Mac
    Answer: To properly print to PaperCut from a Mac, you need to have NoMAD setup properly (see this Albert article to setup NoMAD on your Mac), ...
  • Mac OS: Fixing the "Administrator Privilege Error" When Licensing IBM SPSS on Macs
    Answer: After installing IBM SPSS on a Mac, you'll occasionally run into an "Administrator Privilege Error" while trying to license SPSS. This error is due to ...
  • Email and Google: How do I use Google Meet Videoconferencing?
    Answer: Videoconferencing for Classes, Groups, or One-on-One Meetings for the Carthage Community Video 1: How to set up and run a Google Meet Videoconference Video 2: How to ...
  • Instructional Technology: How do I turn my smartphone into a webcam using iVCam?
    Answer: iVCam is an application for your Windows computer and your smartphone/tablet that turns your smartphone/tablet into an HD webcam for a Windows laptop. 1. Download the ...
  • Portal (my.carthage): How do I add an alternate timecard approver as an Admin?
    Answer: Creating an Alternate Approver for a Timecard Manager YOU MUST BE A MY.CARTHAGE ADMIN TO ADD AN ALTERNATE APPROVER.   1. Log in to my.carthage and choose the ...
  • Email and Google: How do I allow people to post to my listserv?
    Answer: Whitelisting: allowing people to post to your listserv who are not members of the group. Go to the list of lists at lists.carthage.edu, find yours and click ...
  • Google Calendar: How do I change the time zone in Google Calendar?
    Answer: For normal operation at Carthage, your Google Calendar time zone should be set to (GMT -06:00 Central). To change this setting: Log in to your Google ...
  • Google Mail: How do I create filters in Google Mail?
    Answer: Creating filters in your Gmail account allows you to: Block email messages from individual senders and send those messages directly to Spam. File incoming messages where YOU ...

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