How do I install Symantec Endpoint Protection for Windows, Linux, or Mac?

rlahue
2015-09-02 14:53
Table of Contents
  1. Installing Symantec on a Windows PC (7, 8, 8.1)
    1. Is my computer 32-bit or 64-bit?
  2. Installing Symantec on a Macintosh
    1. What version of Mac OS X am I running?
  3. Installing Symantec on Linux
  4. What if I don't have a disk drive?
  5. Uninstalling Symantec
    1. On a Windows PC
    2. On a Macintosh computer
    3. On a Linux machine

1. Installing Symantec on a Windows PC

  1. Insert the DVD into your DVD drive.
  2. If a window with the DVD's root folder doesn't automatically appear, go to My Computer, and open the CD/DVD drive (typically the D:\ drive; we will refer to it as the D:\ drive for the purposes of this article)
  3. Depending on your CPU architecture, either navigate to D:\Windows\32-bit (x86) Windows, or D:\Windows\64-bit (x64) Windows. If you're not sure whether you're running 32-bit or 64-bit, skip ahead to section 1.a.
  4. Locate the file named Click Here or Symantec Installation.exe, right-click on the file, and click the "Run as Administrator" option.
  5. Walk through the installer. Your computer will want to restart when the installation is complete.
  6. If you run into an issue with the installer, bring your computer to the Hedberg Library help desk, and we can install it for you.

Is My Computer 32-bit or 64-bit?

  1. Go to My Computer.
  2. Right-click inside the My Computer window, and select "Properties"
  3. The window will go to your basic computer properties page, which displays a basic overview of your system (CPU speed, version of Windows, etc.). It will tell you whether you're running 32-bit Windows or 64-bit Windows there.

2. Installing Symantec on a Macintosh

  1. Insert the disk into your SuperDrive.
  2. Open the Macintosh folder.
  3. Depending on your version of Mac OS X, either navigate to Symantec\Macintosh\12 (for Older Mac OS), or Symantec\Macintosh\12.1.4 (for 10.9 Mavericks). If you're not sure what version of Mac OS X you're running, skip to section 2.a.
  4. Locate the file named Symantec Endpoint Protection.dmg, and open it. The .dmg (disk image file) will mount to your desktop as another disk.
  5. Launch the Symantec Installer package located in the disk image mounted to your desktop.
  6. Walk through the installer. Your computer will want to restart when the installation is complete.

What version of Mac OS X am I running?

  1. Apple menu > About This Mac...
  2. A small information window will pop up. Your OS X version will be listed below the big shiny Apple logo.

3. Installing Symantec on Linux

Installing Symantec on Linux is not a simple process. Contact Richard LaHue (rlahue@carthage.edu) for a set of instructions and the necessary packages and resources.

4. What if I don't have a disk drive?

Most modern computers eschew internal optical disk drives (i.e. CD/DVD drives). If your computer doesn't have a disk drive, then stop by the Hedberg Library help desk, and we can install it for you via flash drive.

5. Uninstalling Symantec

If your installation of Symantec ends up breaking, you might want to uninstall Symantec (and reinstall it, of course!). The library's Symantec disks are bundled with with Symantec uninstallers, just in case.

Uninstalling Symantec from a Windows PC

  1. Insert the DVD into your DVD drive.
  2. If a window with the DVD's root folder doesn't automatically appear, go to My Computer, and open the CD/DVD drive (typically the D:\ drive; we will refer to it as the D:\ drive for the purposes of this article)
  3. Depending on your CPU architecture, either navigate to D:\Windows\32-bit (x86) Windows, or D:\Windows\64-bit (x64) Windows. If you're not sure whether you're running 32-bit or 64-bit, skip ahead to section 1.a.
  4. Locate the file named Click Here or Symantec Installation.exe, right-click on the file, and click the "Run as Administrator" option.
  5. Walk through the uninstaller. Your computer will want to restart when the installation is complete.

Uninstalling Symantec from a Macintosh

  1. Insert the disk into your SuperDrive.
  2. Open the Macintosh folder.
  3. Depending on your version of Mac OS X, either navitage to either Symantec\Macintosh\12 (for Older Mac OS), or Symantec\Macintosh\12.1.4 (for 10.9 Mavericks). If you're not sure what version of Mac OS X you're running, skip to section 2.a.
  4. Locate the file named along the lines of SymantecUninstaller.tgz, depending on which older you're in. Open the file.
  5. The tarball (tgz) file will be extracted to a folder on your computer (typically the desktop), and that folder will contain the uninstaller package.
  6. Run the uninstaller. Your computer will want to restart when it's done.

Uninstalling Symantec from Linux

Removing Symantec from Linux is going to be as complicated and convoluted as installing it. Again, contact Richard LaHue (rlahue@carthage.edu) for the necessary resources.

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