Who can help with what in the Library and Information Services Department?

2017-07-26 14:46

To get the most efficient help with your queries, you should submit a help ticket to Request Tracker by sending an email to help@carthage.edu You may also contact the Hedberg Library Information Desk (551-5950) and they will create a help ticket for you if they cannot solve your problem directly.. 

Please consult the list below for suggestions of who to call regarding a topic of interest. Names are listed in order of who to contanct first. You may browse our staff directory for phone numbers and email addresses.

  • Archives: Danelle Orange
  • Borrowing equipment: Sarah Mueller, Kathy Myers
  • Carthage website: Elizabeth Young (Communications Office); Library website: email help@carthage.edu.
  • Center for Children's Literature: Marilyn Ward, kathy Myers
  • Collection development: Rick Hren
  • Computers (for facutly/staff): Ed Halverson (PC), Richard LaHue (Mac)
  • Course Reserves: Sarah Mueller
  • Dissertation binding: Kathy Myers, Rick Hren
  • ebooks: Kathy Myers, Chris Grugel, Rick Hren
  • eLearning: Chris Grugel, Techfellows, Carol Sabbar
  • Electronic resources (database access): Rick Hren
  • Family Fun Night: Kathy Myers
  • Googe Apps (e-mail, calendar, docs, drive): Chris Grugel, Techfellows, Carol Sabbar
  • Google Sites: Chris Grugel, Mike Murphy
  • Instructional technology: Chris Grugel, Techfellows
  • Interlibrary loan: Kathy Myers
  • iPads: Richard LaHue, Mike Murphy
  • Macs: Bruce Metzler, Richard LaHue, Mike Love
  • Mailroom (Lentz Hall): Tami Villup, Donna Duchac (Student mailroom)
  • Network/Connectivity: Max McGrath, Ryan Ade, Nido Ndamo, Dave Robinson
  • Passwords: Sarah Mueller, Carol Sabbar
  • Phones: Ryan Ade, Nico Ndamo
  • Portal (my.carthage.edu): Dave Robinson, Carol Sabbar, email help@carthage.edu.
  • Printing: Ryan Ade, Nico Ndamo
  • Research and instruction: Chris Grugel, Kathy Myers, Sarah Mueller, Danelle Orange
  • Toner ordering: Tami Villup
  • Video production: Mike Murphy, Mike Love
  • Windows: Ed Halverson
  • Writing Center: Jean Preston

Fall 2017 TechFellows:

Updated July 26, 2017

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